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What's up with Discovery Health and its misallocation of cancer patients' treatment claims?
I ask because in the space of a month, two of them contacted me, desperate for help in getting the medical scheme to stop deducting their claims from their medical savings accounts (MSA) instead of their oncology benefits.
The scheme deducts a fixed portion of members' monthly contributions – between 10% and 15%, depending on the plan – to be used by members for their day-to-day, non-hospital expenses.
In Discovery's words: "The MSA works like a bank account. What you do not spend, you carry over to the next year. If you leave the scheme, we are legally required to pay the balance to the new medical scheme you join."
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