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Cutting red tape – like just about every other policy pronouncement – is easy to promise, but much harder to do. This is why government regulations the world over tend to proliferate despite the best intentions of those in leadership positions.
That said, and while it is still early days, there does appear to be fresh impetus to address key obstacles to economic growth and job creation in our country.
One such blockage is the massive work visa backlog within the Department of Home Affairs (DHA), which has prevented thousands of skilled professionals from other countries obtaining the right to work here. The big losers are local employers and employees who would otherwise benefit from the expertise and skills transfer of an increasingly globalised workforce.
An illuminating case study of the problem can be found in the Business Process Outsourcing (BPO) or Customer Experience (CX) sector – one of South Africa’s biggest economic contributors, with huge potential for growth.
