As the system enters only its second week of implementation, retirement fund administrators have been swamped with withdrawal requests from their retirement savings.
Meanwhile, Metropolitan has said 11 400 of its clients had completed the eligibility request within three days.
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Retirement fund administrators say they have been overwhelmed by two-pot withdrawal claims as thousands of South Africans have chosen to withdraw from their retirement savings.
The new system allows South Africans to withdraw 10% of their previous retirement savings of up to R30 000, which will be taxed at a marginal rate.
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