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Tech upgrade gulps N178bn in five banks

A breakdown of IT expenditures shows that Zenith Bank spent N23.10bn on technology in the first half of 2024, a 166.54 per cent rise from N8.67bn during the same period last year.

However, on October 1, customers of Zenith Bank took to social media to voice their frustrations regarding ongoing difficulties with online banking transactions.

Customers’ challenges in making payments and using various features were reported on X (formerly Twitter).

This followed a notification from the bank on Saturday that it would undergo routine maintenance from September 29 to October 1.

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