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The Inspector General of Government, Ms Beti Kamya has urged Ugandans to stand up against arrogant government employees who mistreat them while seeking services.

Ms Kamya made this call while addressing reporters on International Ombuds Day on Thursday, emphasising that citizens should no longer tolerate such behaviour.

"There is this useless fear government employees have put in Ugandans, making them think that these employees are the bosses," Ms Kamya said. "In reality, Ugandans are the bosses because they pay these employees with their taxes. This must stop!"

Ms Kamya encouraged citizens to assert themselves, saying, "If they shout at you, shout back, and if they slap you, report to me. I'll deal with that officer and make them an example to others."

The Inspector General also highlighted the importance of timely service delivery, noting that delays were the third most reported complaint to the inspectorate in the previous financial year.

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