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Psychosocial risks of collaborative robots: Emphasizing the need for worker engagement

The growing use of collaborative robots in the workplace may pose significant psychosocial risks to workers' mental health and their job security, but there are ways for organizations to smooth the transition, according to research from the Monash University Business School.

Once confined to science fiction, collaborative robots, or cobots, are rapidly reshaping the Australian workplace, handling everything from heavy machinery to delicate surgical tasks.

Automation, including cobots, is predicted to increase annual productivity growth in Australia by 50% to 150%. These technologies have the potential to add a further $170–600 billion per year to GDP by 2030, according to the National Robotics Strategy.

While cobots are often portrayed as increasing efficiency and speed, and providing a safe and reliable means to reduce physical workplace risk, less is known about the hidden psychosocial risks employees may be facing.

Monash Business School Professor Herman Tse and his research team found psychosocial hazards, such as job insecurity and role ambiguity, are common issues that affect workers as part of the growing use of collaborative workspace technologies, such as cobots.

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