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Paying with your face: What will convince consumers to use facial recognition payment technology?

You have probably opened your smartphone using your face. If you have traveled internationally, you have used your face to exit and enter the country. You may have even scanned your face to "verify" your online dating profile. But are you willing to use your face to pay for your morning coffee?

While facial recognition technology isn't new, facial recognition payment technology (FRPT) is—and it's growing very quickly.

An estimated 495 million Chinese shoppers used FRPT in 2021—roughly one third of China's population. In 2025, financial institutions such as JPMorgan Chase and Japan's NEC Corporation plan to implement FRPT.

But will Australian and New Zealand shoppers adopt the technology so readily?

The psychology of face payment

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