“We urge the NCC and NIMC to work together to improve the portal’s capacity, reduce congestion at telecom centres, and provide adequate support staff to ensure a seamless process,” he told The PUNCH on Wednesday.
Ogungbanjo noted that the congestion on the NIMC website occurs when many people attempt to access it simultaneously, making the process smooth only when fewer users are online.
“When you go to the NIMC office in Alausa, Lagos, you will experience the same congestion. It takes too much time and it’s only seamless when not many people are trying to access the website. I think the congestion happens because too many people wait until the last minute to try and access the website,” he explained.
The NATCOMS President urged NIMC to address the website’s capacity issues to ensure a smooth NIN-SIM linkage process for all Nigerians, preventing further frustrations as the deadline looms.
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