In a message sent to its customers last week, Starlink said the price hike would affect both existing and new customers.
The monthly subscription fee was increased by 97%, from N38,000 to N75,000.
Additionally, new users will face a higher cost for the Starlink kit (the hardware needed for installation), which is now priced at N590,000, up 34% from the previous price of N440,000.
However, the NCC stated that it had not approved the price increase.
“The decision by Starlink to unilaterally review its subscription packages upwards did not receive the approval of the Nigerian Communications Commission,” Muoka said.
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