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More workers are being forced back to the office—yet a new study shows flexibility is best for retention

Less than a month after Amazon announced employees would need to give up their flexible work arrangements and return to the office full-time, new research has reinforced the value of a flexible work culture.

The 2024 Employee Benefits Review, by consultancy firm Mercer, found 89% of Australian organizations still offer the option of working from home, with the average number of mandated office days stable at about three a week, the same as last year.

In this era of limited pay growth, businesses are also increasingly leveraging flexible work arrangements to attract and retain top talent, enhance employee engagement and foster a positive workplace culture.

The research shows some Australian workers are even prepared to take a pay cut for the sake of a more flexible work life. This and other findings conflict with a renewed push by some big businesses to get employees back to the office.

Businesses at odds with the research

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