Grapevine

By Techxplore
Oct 1, 2024

Many Verizon customers across the US hit by service outage

Some Verizon customers across the U.S. were hit by a service outage Monday.

The issue appeared to knock out cellphone service for tens of thousands of Verizon users. Data from outage tracker DownDetector shows that reports topped 100,000 shortly after 11 a.m. ET—and while that number dropped significantly, nearly 48,000 were still facing issues closer to 4 p.m. ET.

In an update posted on social media platform X, New York-based Verizon wrote that it was "aware of an issue impacting service for some customers." The company added that it had engineers looking into the problem and was "working quickly to identify and solve the issue."

The Federal Communications Commission also acknowledged the outage later in the day, but didn't provide further details beyond saying it was looking to determine the cause.