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Trade CS Salim Mvurya, Head of Public Service Felix Koskei, KEBS MD Esther Ngari, PS Industry Dr Juma Mukhwana and Chairman National Standards Council Anthony Munyiri. [Gerard Nyele, Standard]

Quality standards play a pivotal role in promoting good governance and enhancing service delivery in Kenya's public sector, the Head of Public Service Felix Koskei has said.

Speaking on Monday in Nairobi when the Kenya Bureau of Standards (KEBS) celebrated World Standards Day, Mr Koskei said by establishing clear benchmarks for performance, efficiency, and accountability, standards ensure government services are delivered consistently, transparently, and with integrity, helping streamline operations, reduce inefficiencies, and foster a culture of continuous improvement across public institutions.

“At the heart of public service and governance lies one word- Trust. Good governance is not measured by the mere provision of services, but by the quality, reliability, and integrity of those services. Standards are the custodians of this trust,” he said.

World Standards Day is an annual event that celebrates the collaborative efforts of thousands of experts worldwide who develop voluntary technical agreements that are published as International Standards.

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