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According to the AI specialist, the predictive, automated, and efficient nature of AI is being used to transform IT Change and Release Management.

He explained how IT Change and Release Management was changing in terms of its use of AI prediction models, which was an essential component of contemporary IT.

He said, “To ensure that changes to IT services and digital products are carefully managed to prevent interruptions, Change and Release Management are crucial components of IT and Digital Services. These procedures have historically depended on careful design, manual oversight, and stringent testing.

“However, the limitations of manual processes have been made clear by the increasing complexity of IT environments, increasing the likelihood of mistakes and inefficiencies.

“AI facilitates the change from reactive to proactive management, hence introducing a paradigm shift. Change and release management can be considerably improved by using AI-driven solutions to improve decision-making, automate repetitive operations, and promote continuous development.”

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