Accra, Sept. 21, GNA – Bolt Holdings OU says it intends to appeal against a Court decision that awarded GHC1.9 million cedis damages against it in the respect of an identity theft suit.

“While we respectively acknowledge the court ruling, our legal team has reviewed the decision and intends to appeal the ruling. We are confident that the appeal process will provide a more accurate outcome.”

In a statement issued by Henry Whyte, Senior Operations Manager, Bolts Rides, and copied to GNA, the Company said the Court ruling related to “an isolated incident involving the impersonation of a Bolt rider by a Bolt driver. While this isolated incident originated beyond our control, we take this matter very seriously.”

The statement said Bolt had not disputed that the identity theft of the Bolt Rider occurred entirely outside of Bolt Ecosystem and was not caused as a result of any breach or compromise of the Bolt App system.

However, it remained committed to “respecting and protecting the privacy and security of riders and driver’s personal data, which is a top priority.”

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