“Dear NIMC, can you explain to Nigerians why your website charges Nigerians in dollars?” he wrote on X (formerly Twitter)
In response, NIMC explained that the portal does not charge in dollars and attributed the issue to the use of Virtual Private Networks.
“The use of VPNs can cause the website to detect a different location and currency,” the commission said.
To resolve the issue, NIMC advised users to turn off their VPNs and try again. If the problem persists, users could reach out to the support team for further assistance.
Meanwhile, the NIMC Self-Service Modifications portal enables citizens and legal residents aged 16 and older to request changes to their name, phone number, date of birth, and address.
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