Grapevine

How large language models are changing collective intelligence

Within teams, organizations, markets and online communities, ideas from a larger group can help to solve complex problems. Large language models (LLMs) are emerging as powerful tools to unlock even greater potential. Picture an online forum where thousands of voices contribute to a solution, and an LLM synthesizes these diverse insights into a cohesive, actionable plan.

Published in Nature Human Behavior, the research highlights the dual nature of LLMs as tools and products of collective intelligence, emphasizing their role in information aggregation and communication.

"LLMs provide unique opportunities for enhancing group collaboration and decision making, but their use requires careful consideration to maintain diversity and avoid potential pitfalls," said Anita Williams Woolley, a co-author on the paper and professor of organizational behavior at the Tepper School.